General sales conditions

General Terms and Conditions

We only deliver to (jávea / xàbia), if your delivery address is not in (jávea / xàbia) or does not exist, you will be charged the delivery costs for the travel.

1. Card Payments:

If you make your payment with a credit or debit card, you may be asked to show the card you used to make the payment at the time of delivery as proof of identification and so that the delivery person can check that the card matches the details on the order receipt. Please note that delays may occasionally occur in the processing of payments and transactions; which may result in delays of up to sixty (60) days in the payment to your bank account or in the charge to your credit or debit card.

2. Rejected Orders:

Due to normal banking practices, once you have placed an order using a credit or debit card and the payment has been authorized, your bank or card issuer will retain the total amount of your order. If your order is subsequently rejected by the Company (as set out in section 4.4 above) or cancelled for any other reason, your bank or card issuer will not transfer payment for the order to us and will instead release the relevant amount back into your account. However, this may take between 3-5 business days (or longer, depending on your bank or card issuer). You acknowledge and agree that neither we nor the relevant store are responsible for any delay by your bank or card issuer in releasing the amount from your account.

3. Service and billing rates:

Service and delivery price list